1,000 reviews on TrustPilot!

12 July 2022

Today we’ve reached a new milestone by receiving our 1,000th review on TrustPilot. With 93% of our reviewers grading us ‘great’ or ‘excellent’, we’re proud to have a score of 4.6 stars!

This is a heart-warming achievement for our teams who work extremely hard to support clients on their contracting journey. We’re now the award-winning provider of choice to more than 30,000 people – and our mission is to help everyone we work with to enjoy the freedom and flexibility of being a contractor.

Our teams strive to deliver consistent, well-rounded, tailored advice to each and every individual we work with, day-in, day-out. It’s not easy, but the TrustPilot reviews show our commitment to continual improvement is bearing fruit.

Kwasi Missah, Chief Operating Officer, said: “Positive feedback and personal thanks come to us in a variety of ways and go a long way to encourage our staff who deliver our service six days a week, talking almost non-stop to clients and helping them through the complexity of being a contractor.

“Whether handling enquiries for onboarding and payments or explaining the complexity of the various engagement models or topics like IR35, we know our team is the best in the industry.

“Of course, positive feedback should be celebrated but we’re aware there is always room for improvement and negative feedback helps us to continue to find ways to do things better.”

 

View our profile on TrustPilot.

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