MoneyPenny – Phone Answering & Live Chat

Meet MoneyPenny

Be responsive to your clients

MoneyPenny – Phone Answering & Live Chat


MoneyPenny is the UK’s leading outsourced communications provider, delivering telephone answering, live chat, and more to over 21,000 businesses.

MoneyPenny gives you brilliant people and gold standard tech to improve customer service levels, appear bigger and more professional, and ensure you never miss an opportunity. Capture every opportunity with outsourced support for your calls, live chat, and more, delivered by the UK’s #1 answering service.


With Moneypenny, your business is getting the optimum amount of technology, blended together perfectly with the very best people. For start-ups and SMEs, this means having access to world-leading communication technology for a fraction of the cost.  We’re the only provider to give you dedicated people, hand-picked to look after your customers as if they were our own.


How MoneyPenny can help you  

MoneyPenny offers flexible products for any size of business, all of which are easy to implement.  A key benefit is business continuity – never miss an opportunity when you’re busy elsewhere.


  • Scalable support – Better manage costs with our flexible service.
  • Available 24/7 – Capture new enquiries around the clock.
  • Hand-picked people – Be matched with the right PA for your business.
  • More time to focus – Keep your core team working efficiently without distraction.
  • Outsourced switchboard – Our receptionists will look after some or all of your calls 24/7 (depending on your requirements).
  • Live chat – Gold standard people and technology to manage chats with prospects.
  • Small business phone system – Managed on your mobile simply by diverting your business number.
  • Telephone answering – Your own PA to answer calls as if they were based in your own office.