Tax Strategy

Tax Strategy

JSA Services Ltd (T/A Workwell Group )

This document sets out the tax strategy for the JSA Services group of companies in the UK for the financial year ended 30 September 2024. The strategy is being published in accordance with paragraph 16(2) of schedule 19 of the Finance Act 2016.


JSA Services Limited (the “Company”) is the principal trading/holding company of the JSA group of UK and overseas companies engaged in the provision of outsourced payroll and back-office services to employment businesses and end clients; and accountancy support to personal service companies and SMEs.

Our Tax Strategy

Our Tax Strategy and policies require that we conduct all of our business in an honest and ethical manner whilst also complying with the spirit of UK tax law (and relevant overseas tax jurisdictions). Our business activities are subject to various taxes which we collect on behalf of and pay to the UK tax authorities. These taxes clearly contribute to the societies and communities in which we operate.

We aim for certainty on the tax positions and our policy is not to make interpretations of tax law that are opposed to its original spirit. The tax operating principles and guidelines governing the management of our tax affairs are fully aligned with the wider commercial, reputational and business practices and are consistent with our commitment to corporate responsibility. They consist of the following:

● Complying with applicable tax laws, rules, and regulations wherever we operate;

● Paying the right amount of tax;

● To be constructive and transparent with tax authorities, based on the concepts of integrity,
collaboration and mutual trust;

● Use incentives and reliefs only for the purposes intended;

Relationship with HM Revenue & Customs

An important part of our tax strategy is the building and maintenance of a strong, proactive working relationship with HM Revenue & Customs (“HMRC”).

We are committed to acting with integrity at all times, maintaining a transparent, open and honest relationship with HMRC and to undertake tax filings, tax payments, query responses, and other HMRC correspondence in a professional and timely manner.

In the event of any inadvertent errors in submissions to HMRC, or in interpretation of relevant legislation, appropriate disclosures will be made as soon as reasonably practicable after they have been identified.

Where relevant, we aim to respond to tax consultations either directly with HMRC or through our tax advisors.

Attitude towards tax planning

We are committed to ensuring that we pay the right amount of tax at the right time. We preserve our reputation by complying fully with tax laws in all jurisdictions where we operate with the highest integrity.

We do not engage in any artificial tax arrangements conceived for the purposes of avoiding, deferring or reducing tax.

Where there is a choice on how to structure a transaction which achieves the same commercial results, we will seek to arrange our affairs in the most tax efficient manner, within the legal framework of both statute and case law, and providing the underlying commercial objectives supporting the position.

We will only consider utilising tax incentives or reliefs where it is clear that their use falls within the Government’s broad intention for these tax reliefs.

Where we identify any tax uncertainty or further complexity, we will seek expert external advice to assist with resolving the uncertainty.
Level of risk we are prepared to accept

We accept a low level of tax risk, requiring a strong technical basis for any tax positions adopted and supported by external professional advice if necessary.

We acknowledge that the elimination of all tax risk is impractical due to the complexity of tax legislation and differences in interpretation that occur. Areas of tax risk are assessed regularly, and appropriate actions are put in place to mitigate any risks that are above our accepted level of risk.

Our tax risk management processes are proactively managed by suitably qualified personnel, with support from external professional advisers as required. Key stakeholders who have input into risk management are the Board of Directors. Other stakeholders expect our activities to be carried out in accordance with tax laws, and do not exert any influence over the tax risks of the business.

Approach to risk management and governance

Overall responsibility for tax governance and tax risk management is with the Board of Directors who are also responsible for maintaining a robust system of internal control and risk management.

The application of the system is monitored to ensure that the controls operate effectively and adapt to new tax risks. Tax forms part of the Finance function of the Group and is the ultimate responsibility of the Chief Financial Officer.

Day-to-day responsibility for the conduct of the Group’s tax affairs is delegated to a dedicated and highly qualified team of professionals, whose primary purpose is to ensure we meet our compliance obligations in every jurisdiction in which we operate

External tax advice is sought where there is a need for specialist guidance and support in order to understand the tax implications of new business activity or changing tax legislation.

Our published tax strategy applies to all UK companies of the JSA Services group and covers all relevant UK taxes in accordance with paragraph 15(1), Schedule 19 of Finance Act 2016. It has been approved by the Board will be reviewed and refreshed annually.